Nexo Help Center

Can’t find the answer to your question?

Nexo Customer Support is online 24/7 to help with your needs.

How do I top up assets to my Nexo Pro account?

In order to fund your Nexo Pro account, you will need to either top up assets to your Nexo Savings Wallet or use your existing Savings balance in your Nexo account. Once the assets are available in your Nexo Savings Wallet:

1) Open your Nexo Pro account.

2) Navigate to your ‘Dashboard’  tab, then click the ‘Top Up’ button in the top-right corner.

top1.png

3) Select the asset you wish to transfer from your Savings Wallet.

top2.png

4) Enter the amount and click ‘Top Up’.

top3.png

Keep in mind that active Fixed Term balances cannot be transferred to your Nexo Pro account and will not appear on the ‘Top Up’ screen. Once the respective term has ended, the staked balance will become available for transfer to Nexo Pro, unless you have opted for ‘Automatic Renewal’.

Adding assets to your Nexo account can be accomplished by:

  • A direct crypto top up from an external wallet or a purchase with your debit/credit card within a few simple steps.
  • Currently, BSV, ETC, EURT and BUSD are not supported on the Nexo platform and can only be acquired through Nexo Pro.
  • A EUR, GBP or USD transfer from your personal bank account to your Nexo account. However, only USD or EUR can subsequently be transferred to the Nexo Pro account at this point in time.
  • Transferring USD or EUR to the Nexo Pro account is unavailable for clients residing in Australia.
Was this article helpful?
1 out of 1 found this helpful