Nexo Help Center

Can’t find the answer to your question?

Nexo Customer Support is online 24/7 to help with your needs.

What crypto rewards will I get with my Nexo Card?

With every purchase made using your Nexo Card, you’ll earn instant crypto rewards as part of our Loyalty program. The more NEXO Tokens you have in your account, the higher the percentage of the transaction value you will receive back when using the card. Each Loyalty tier has its own crypto rewards rate - here is the breakdown:

  • Platinum: 2% in NEXO Tokens or 0.5% in BTC
  • Gold: 1% in NEXO Tokens or 0.3% in BTC
  • Silver: 0.7% in NEXO Tokens or 0.2% in BTC
  • Base: 0.5% in NEXO Tokens or 0.1% in BTC

 

Please note that the minimum cashback payout is $0.01. Amounts lower than $0.01 in value cannot be processed.

 

As of 11:00 am UTC on August 8, 2022, the following cashback limits have been introduced for each Loyalty tier: 

 

  • Platinum: $200 monthly limit on crypto rewards

  • Gold: $150 monthly limit on crypto rewards

  • Silver: $100 monthly limit on crypto rewards

  • Base: $50 monthly limit on crypto rewards

 

Note: The above limits will reset on a 30-day rolling basis.

🗓️ Example: $10 cashback received on September 1 will be counted toward your monthly cashback limit until 23:59:59 UTC on October 1.

 

The currency of your cashback is chosen by you and can be changed at any time, as often as you like. 

You can easily switch between the two options from the Nexo App:

1. Open the Nexo App and log in.

2. Navigate to the "Card" tab. 

IMG_8835.PNG

3. Tap on the "Card Settings" option.

cashback_2.PNG

4. Select "Cashback Type".

cashback_3.PNG

5. Choose your preferred option by tapping on it. The change is applied instantaneously. 

cashback_4.PNG

 

Important: Please note that if you have any pending purchases with the Nexo Card, the option to switch your cashback preference will be unavailable until they are completed.

 

Types of transactions that are not subject to our cashback rewards

Some Merchant Category Code (MCC) transactions do not qualify for the Nexo Card cashback reward.  You can obtain more information here.

Was this article helpful?
14 out of 17 found this helpful