Nexo Help Center

Can’t find the answer to your question?

Nexo Customer Support is online 24/7 to help with your needs.

How to edit/remove my bank account for USD top-ups?

Although you are unable to edit the bank accounts already registered with our platform, you have the option to remove and relink them.

Please go to your Nexo dashboard, click on the USD Top-Up button, carefully read the instructions and click "I understand". Once done, select the respective bank account from the drop-down menu and enter the "View Bank Details" window, as per the screenshot down below.


Click on "Remove this bank account" on the top right.


Once removed, you can add the same/new bank account by clicking on "Add new bank account" and following the instructions described here.




1. Our Earn product is temporarily unavailable for newly registered clients residing in the states of Alaska, Kentucky, Arkansas, Texas, New Jersey, Alabama, Washington, and Oklahoma.

2. After successfully topping up EUR/GBP/USD, we automatically exchange the amount’s equivalent to EURx, GBPx, USDx with a guaranteed 1-to-1 conversion rate. You earn up to 12% annual interest on your EURx, GBPx, USDx which is secured at all times by asset-backed portfolios of overcollateralized loans. Upon a withdrawal request, the equivalent of EURx, GBPx, USDx is automatically exchanged at the guaranteed 1-to-1 conversion rate and we send the funds back to you.

Was this article helpful?
30 out of 40 found this helpful