You can withdraw your assets from the platform at any time. In order to initiate the process please use the “Withdraw” button next to the currency you wish to withdraw.
You will then be required to fill in the desired amount and your Bank Country (the country where your bank is located). After that, depending on the country you have chosen, you will have to provide your name, full address, the country you are located in, IBAN, BIC/SWIFT code, or for GBP - account number and sort code.
If your bank is located in the USA, you will have to provide your account number and ABA routing number instead of an IBAN and a BIC/SWIFT code.
Once you complete this step, you will have to enter your 2FA code and click on the active "Withdraw" button.
Kindly note that as an extra layer of security withdrawals need to be confirmed within 30 minutes. Please make sure that you log on to the email account associated with your Nexo account, open the confirmation email received from Nexo, and click on the ‘Confirm Withdrawal’ button. If the transaction is not confirmed within 30 minutes, it will be automatically declined and you will have to submit another withdrawal request.
Please note that due to security and compliance reasons, new accounts, especially those holding substantial amounts of NEXO Tokens, might experience withdrawal processes of up to 24 hours.