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Why did I not receive interest on my savings?

Please note that in order to be paid interest on your FiatX (EURx, GBPx, USDx) and crypto-assets (BTC, ETH, LTC, XRP, EOS, XLM, BCH, LINK, TRX, USDT, USDC, TUSD, DAI, USDP, PAXG, BNB, DOT, ADA, DOGE, SOL and AVAX with more coming soon), they have to be held in your Savings Wallet. 

Please note that we do not pay interest on the funds, which are locked as collateral, except our NEXO Token.

 

Important: 

The first interest payment after the initial top-up will be paid no earlier than after 24h of the successful top-up between 07:00 - 8:00 CET on the following day.

 

Example:

1. Successful top-up credited at 06:30 CET on the 10th of June. The first interest payment will take place between 07:00 - 8:00 CET on the 11th of June. The waiting period equals 24.5h.

2. Successful top-up credited at 08:00 CET on the 10th of June. The first interest payment will happen between 07:00 - 8:00 CET on 12th June. Thus the waiting period equals 47h (the 24h-period is over at 08:00 CET on the 11th of June and the interest is paid out between 07:00 - 8:00 CET on the 12th of June ).

 

Important: Our Earn product is temporarily unavailable for all clients residing in the states of Kentucky, Arkansas, Texas, New Jersey, Alabama, Washington, Oklahoma, and Vermont.

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