Nexo Help Center

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Nexo Customer Support is online 24/7 to help with your needs.

Why choose Nexo?

  1. All-in-one platform. Nexo’s comprehensive​​ product suite helps you get the most out of your crypto.
    - Buy or top up 40+ cryptocurrencies in seconds
    - Swap 300+ market pairs and get up to 0.5% back
    - Earn compound interest on your crypto, paid out daily
    - Borrow funds at rates starting at 0% APR in a few clicks
    - Spend without selling your crypto with the Nexo Card
    - Leverage your portfolio to grow your positions with the Nexo Booster
  2. Buy crypto with your credit/debit card in seconds. Users from 200+ jurisdictions can buy crypto easily with card and earn up to 0.5% in crypto rewards per transaction. Once you top up assets you can swap between 300+ market pairs. You are sure to get the best rates from the top 10 crypto exchanges thanks to our Smart Routing System.
  3. High-yield interest. Nexo offers up to 16% on in-demand cryptocurrencies, and 12% APR on stablecoins (such as USDT, USDC, and DAI) and FiatX savings (USDx, GBPx, and EUx). The interest you earn is compounded and it’s paid out daily. Top up your idle crypto on the Nexo platform and let it work for you.  
  4. You control your Instant Crypto Credit Line. You can repay your credit line in fiat, crypto, or a combination of both, at any time. There are no origination fees and borrowing rates start from 0% APR. For information on the minimum crypto repayments, please click here.
  5. The world’s first crypto-backed credit card. The Nexo Card allows you to spend the value of your digital assets without selling them. You can make purchases everywhere Mastercard is accepted and you earn up to 2% back on every transaction.
  6. Optimize tax liabilities. When you take a crypto credit line and spend it via the Nexo Card, you may optimize your tax liabilities depending on your jurisdiction. This is possible because the Nexo Card doesn’t sell your crypto to pay for the transaction.
  7. Intuitive leverage functionality. The Nexo Booster uses your existing crypto holdings to buy up to 3x times more of your favorite digital assets. It does so by financing the acquisition through a crypto-backed credit. 
  8. Multi-asset support. You can hold 40+ digital assets including Bitcoin (BTC), Ethereum (ETH), NEXO Token (NEXO), Avalanche (AVAX), Solana (SOL), ApeCoin (APE), NEAR Protocol (NEAR), and stablecoins. You can find a full list of the support assets here
  9. Industry-standard custody and compliance. Collectively Nexo’s partner world-renowned custodians carry $775M in insurance protections for digital assets. They include BitGoLedger Vault, and Bakkt. Moreover, to provide full transparency, Nexo is working with Armanino LLP to deliver real-time attestation over the company’s custodial holdings. This third-party attestation guarantees that Nexo’s assets exceed liabilities and that we are able to meet client obligations at all times.
  10. Military-grade security. The Nexo platform is equipped with an industry-leading security infrastructure designed to ensure maximum protection of your assets at all times.
  11. 24/7 customer support. At Nexo, we always put our clients first. That’s why our mission is to provide the best customer support experience in the industry. Don’t want to take our word for it? Read our numerous positive client reviews before trusting your digital assets with us.
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