Nexo Support Center

Can’t find the answer to your question?

Nexo Customer Support is online 24/7 to help with your needs.

Why do I need to go through verification process?

Depending on the Nexo services you would like to use you might have to pass basic and/or advanced verification.

Nexo's compliance policy requires an additional KYC procedure, which provides an added security layer and prevents unauthorized persons from claiming your tokens.

For steps with screenshots on how to complete Basic Verification, please click here.

For steps with screenshots explaining how to complete Advanced Verification, please click here.

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