Nexo Support Center

How can we help?

I started Basic/Advanced Verification, but encountered an error. What can I do?

Please clear the cache of your browser or open a new "incognito" window and try again.

If the Advance Verification link is not active, you have to make a small crypto deposit in order to activate it - neither the volume nor the type of crypto matters.

If the issue remains unsolved, please submit a request using this form and give us some time to respond. Many thanks in advance!

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