Nexo Help Center

Can’t find the answer to your question?

Nexo Customer Support is online 24/7 to help with your needs.

Am I eligible for a Nexo loan?

In order to obtain a loan, the client should register a Nexo account at platform.nexo.io and deposit collateral into the account.

There are no credit checks. We accept loan requests globally, with a few exceptions.

You will have to pass our identity verification before taking out a loan. The process is easy, intuitive, and usually takes only a few minutes. More information can be found here

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