Nexo Support Center

Can’t find the answer to your question?

Nexo Customer Support is online 24/7 to help with your needs.

How quickly do I get my money and how my loan transaction will be referred?

The Nexo crypto-backed loans are instant and guaranteed, you will receive your funds on the same or the next day with a reference "Your Nexo Loan."

The processing time is as follows:

  • Local transfers: 1 business day
  • International transfer: 3 to 5 business days
  • USDT (Tether) and USDC (USD Coin): usually take no longer than half an hour before you receive the funds.
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