Nexo Support Center

How can we help?

Is Nexo insured?

Nexo adheres to the highest security standards as we have always done in the Team’s 10+ years in credit facilitation. We would like to underline that there have never been any system intrusions or security breaches. All Nexo systems are audited by top IT specialists to ensure this continues to be the case.

Clients remain owners of the crypto assets placed into Nexo Wallets. We designate individual multi-signature wallets to every client that are provided by SEC-approved custodian BitGo, which was recently backed by Goldman Sachs. BitGo is cryptocurrency Security Standard Level 3 as well as SOC 2 compliant.

We have adopted the best industry practices which make up the security protocols of other market leaders using BitGo such as UPbit, Pantera Capital, CME Group and many more.

Kindly note that Nexo is a founding member of the Collateral Protection Insurance (CPI) consortium which brings collateral insurance into the blockchain space. Find out more here.

Was this article helpful?
3 out of 4 found this helpful